Empathy Training for Managers
Who is the course for?
This course is appropriate for individuals at all levels of an organization who wish to better understand the need for Equity, Diversity, and Inclusion in the workplace and want to be part of making EDI a reality in their organization.
Skill Level
Foundational
Time Commitment
Weekly Time Committment
60 Minutes/Week
Duration
4 Weeks
Leader Behaviors
This course strengthens your skills in the following leader behaviors:
- Builds Trust
- Champions Change
- Communicates
- Demonstrates Self-Management
- Focuses on Results through People
- Inspires
- Leverages Diversity
- Practices Self-Awareness
- Pursues Self-Development
- Takes Initiative
Course Overview
Equity, diversity, and inclusion (EDI) are at the forefront of the world’s social agenda. There is a critical need to clearly define EDI and engage in meaningful, respectful discourse about its value to the workplace. Moreover, there is an evolving language of diversity that requires awareness, understanding, and skill in the same way as other competencies.
This course serves as a call to conscientiousness. It provides learners with the knowledge, skills, and tools necessary to gain a comprehensive understanding of EDI. Additionally, it enhances the learner’s ability to speak the language of diversity. Through interactive exercises and real-world scenarios, learners embark on a journey of enlightenment, self-discovery, and self-reflection.
Completing this course will help you:
- Define equity, diversity, and inclusion.
- Recognize and manage bias.
- Understand and speak the language of diversity.
- Apply concepts learned in class on the job and in the community.
Learning Path
Session 1 - Equity, Diversity, and Inclusion (EDI)
In this session, we will define Equity, Diversity and Inclusion (EDI) and recognize its value and benefits. We will also explore the value and benefits of a multicultural workplace.
Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)
Session 2 - Understanding Bias
In this session, we will explore the concept of bias, learn the types of bias, and understand how bias influences our thoughts and behaviors.
Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)
Session 3 - The Language of Equity, Diversity, and Inclusion
In this session, we will identify the history behind commonly used divisive language, examine how conflict arises from negative language and behaviors, and determine how to build bridges to meaningful, healthy relationships through positive conversations and behaviors.
Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)
Session 4 - Be Part of the Solution
In this session, we will define how to cultivate an EDI mindset among ourselves and our coworkers. We will also explore how to develop an inward mindset and how to speak up and speak out effectively.
Leader Behaviors
This course strengthens your skills in the following leader behaviors:
- Builds Trust
- Champions Change
- Communicates
- Demonstrates Self-Management
- Focuses on Results through People
- Inspires
- Leverages Diversity
- Practices Self-Awareness
- Pursues Self-Development
- Takes Initiative
Why people choose LEL for Leadership Development
The insights from this course have changed how I approach leadership. I now feel equipped to handle challenges more effectively and inspire my team every day.
An invaluable experience! The practical strategies and hands-on exercises helped me build strong leadership skills that I apply daily in my role.
Frequently asked questions
What is the difference between equity, diversity, and inclusion?
Diversity is who is in the room, inclusion is whether they feel valued and heard, and equity is fairness in how people are treated and resourced. The first session defines all three and why they matter.
How does the course help with unconscious bias?
A full session is devoted to bias, its types, and how it shapes thoughts and decisions, so managers can recognize and manage it in everyday calls like hiring and assignments.
Is EDI training relevant for a small or hybrid company?
Yes. It is built for all levels and includes strategies to keep inclusion consistent across in-person, remote, and hybrid teams.
What does the course mean by the language of diversity?
It covers the evolving, sometimes divisive vocabulary around identity, the history behind it, and how to have respectful, bridge-building conversations.
How long is the course and how is it delivered?
Four weekly live sessions of about an hour each, facilitator-led, ending with a practical session on speaking up and being part of the solution.
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100% of program profits support March of Dimes.