Course Catalog

This is your time!

Take your leadership skills and confidence to the next level.

Personality Styles

Improve Communication through the 4P Social Styles

During this course, you will examine your personal communication style, learn to adapt to the communication styles of your teams, discover different speaking styles, and increase employee motivation. Change your relationships by adapting your communication style and connect with others!

Improve Communication through the 4P Social Styles

Emotional Intelligence

Leadership Essentials with a foundation of Emotional Intelligence

People who have a high level of awareness and control over their emotions, who use their emotions to connect with others and develop positive relationships, will find success in the workplace.

Leadership Essentials with a foundation of Emotional Intelligence

Servant Leadership

Introduction to Servant Leadership

Servant Leadership is an extremely powerful leadership approach and it is the epitome of selflessness. While other leadership philosophies are fixated on organizational goals, the servant leader remains focused on employee needs to maximize individual development and potential.

Introduction to Servant Leadership

Leading Remote Teams

Leading Remote Teams

By improving your ability to manage offsite employees, you will increase your ability to recruit, hire, and retain the right employees for a job, help ensure that your team is cohesive and productive, know how to avoid costly, time-consuming problems and help your team meet its goals.

Leading Remote Teams

Critical Thinking

Making Better Decisions through Critical Thinking

This course presents basic concepts of critical thinking and how it benefits you in your professional as well as personal life. We will also learn the 6-step Systematic Process of Critical Thinking and apply the relevant question to better understand the process. Finally, we will be looking at the value of data in making better decisions.

Making Better Decisions through Critical Thinking

Resilience

Weathering the Storm - Learning to be Resilient

In this course, participants will learn the four fundamental elements that help build resiliency: Attention, Thoughts, Actions, and Motivation. This course will help you apply those skills when faced with a crisis and develop ways to utilize them to continue building resilience in the workplace.

Weathering the Storm - Learning to be Resilient

Time Management

Manage your Time, Master your Life

This course covers four time management principles, how to prioritize tasks, the best communication methods, and the tools required to be effective in your work. It will also cover how to plan your meetings to be an effective leader in your work environment. This course will help improve your efficiency by aligning your priorities.

Manage your Time, Master your Life

Coaching

Collaborative Coaching Conversations

Collaborative Coaching conversations is a skill-based training course that focuses on teaching leaders a coaching mindset, and three coaching conversation skills— listening, meaningful recognition and asking questions.

Collaborative Coaching Conversations

Leadership

New Leader Boot Camp

Becoming a new leader can be overwhelming. The New Leader Boot Camp can help ease the anxiety of settling into your new role. This course provides you with the knowledge, skills, and tools necessary to develop a solid 30, 60, 90-day action plan that will set you on the path to leadership success.

New Leader Boot Camp

Cultural Awareness

Connecting Across Cultures

In this course, you will learn techniques to connect with people from different cultures. These cultural concepts will greatly impact your professional success and relationships with individuals from different cultural backgrounds.

Connecting Across Cultures

Goal Setting

Driving Results through Goal Setting

If you want to succeed, you need to set goals. When you set goals, you take control of your life’s direction. Setting goals gives you focus and direction, increases your happiness, and significantly benefits your team and organization.

Driving Results through Goal Setting

Leadership

Developing Others: Your Top Priority

Leaders who provide continual development for their team members stand above the rest. Developing your team’s skills will enable them to be more effective, take on more challenges, and ultimately become more productive for you and the organization.

Developing Others: Your Top Priority

Leadership

Giving Feedback through On-the-Spot Development Conversations

On-the-spot development conversations are a necessary tool for the personal and professional development of your team members. In this course, you will understand the difference between a development conversation and a performance conversation.

Giving Feedback through On-the-Spot Development Conversations

Project Management

Practical Project Management

Today’s organizations rely on employees who can carry a project through from planning to completion, on time and on budget. This course will increase your knowledge of the essential components of managing a project.

Practical Project Management

Leadership

Adapting your Leadership Style

Successful leaders must adapt to the changing environment in which they lead. Adaptive leaders move from one leadership style to another depending on the task, project, and people involved. Participants will explore the various leadership styles and learn how to match their leadership style to the needs of the people they lead.

Adapting your Leadership Style

Relationships

Building Authentic Relationships

In today’s workforce, one of the most powerful leadership skills we can have is the ability to form authentic relationships with teams and clients. Having authentic relationships enable us to develop an effective support system, work with resistance, and establish deep relationships.

Building Authentic Relationships

Conflict Management

Conquering Conflict

This course is designed to help leaders understand their role in conflict situations, and how to adapt to the situation to achieve better outcomes. Participants will learn conflict management skills including practical communication techniques, effective listening skills and approaches to avoid escalating problems.

Conquering Conflict

Leadership

Influence without Authority

It is commonly assumed that only a person with power and authority can influence. However, influencing goes beyond positions of power and encompasses more subtle skills like empathy and active listening. In this course, you will learn the skills, strategies, and behavior needed to influence others without direct power.

Influence without Authority

Leadership

Development to Delegation Cycle

Leaders must be flexible in their approach and know when to apply leadership skills with intentionality to obtain the maximum growth and effectiveness of individual employees and, by extension, the organization.

Development to Delegation Cycle

Critical Thinking

Creative Problem Solving

Leaders are encouraged to find new perspectives and create innovative solutions to problems that inevitably arise. In this course, we will learn the difference between creativity and innovation and how leaders can foster an environment of innovation, which allows for creative problem solving.

Creative Problem Solving

Leadership

Building Employee Engagement

Highly engaged employees are emotionally committed to their organization’s goals and use their discretionary effort to go the extra mile on behalf of their organization. This course will address the reasons employees become disengaged and provides you with strategies to increase engagement.

Building Employee Engagement

Critical Thinking

Analytical Thinking Skills

Analytical thinking skills are critical in any role, but they are especially crucial for leaders because they must solve complex problems and make effective decisions for their team and organization. Analytical thinking focuses on using evidence as the basis for decision-making.

Analytical Thinking Skills

Communication

Assertiveness Skills

As a leader, it’s important to know how to use assertiveness skills for effective communication. These skills enable you to interact more effectively with your team, clients, and anyone else you interact with throughout your day. In this course, you will explore how assertiveness skills empower you to communicate more confidently and efficiently.

Assertiveness Skills

Leadership

Motivation Models: Carrot or Stick

When your goal as a leader becomes compliance, chances are the leader will be the only one motivated in the team. This makes it critical for leaders to understand the needs of their employees and find other methods to motivate them.

Motivation Models: Carrot or Stick

Communication

Emotional and Cognitive Empathy

Emotional and cognitive empathy are needed to effectively lead and manage teams, relate to clients, and interact with people at all levels of an organization. In this course, we will understand empathy and how it impacts our personal and professional lives, highlighting some of the pitfalls that can arise when it is underutilized.

Emotional and Cognitive Empathy

Leadership

True Empowerment

Employees want to feel respected and empowered. True empowerment starts with development, which begins with building employees' skills and confidence. In this course, we will define empowerment and understand its impact on the organization and its employees.

True Empowerment

Time Management

Balancing Priorities

Leaders face conflicting tasks, deadlines, and expectations, making it difficult to identify what’s most important. This course will enable you to properly prioritize your obligations, allowing you to improve performance and productivity.

Balancing Priorities

Interviewing

Competency and Behavioral Based Interviewing

In this program, participants will learn the art of interviewing systematically to get the information that is most critical for job performance and ensure the working partnership is mutually beneficial. Identify competencies associated with the job, conduct interviews, and practice recruiting and evaluating candidates.

Competency and Behavioral Based Interviewing

Organizational Politics

Navigating Organizational Politics

A leader with good political skills manages to gain more personal power and can handle stress and job demands better and has a greater impact on organizational goals. This course focuses on building a strong understanding of organizational politics, addressing challenges, and discovering ways to ethically approach workplace politics.

Navigating Organizational Politics

Networking

The Art of Small Talk and Networking

Effective leaders must be skilled in the ability to connect with people in the business social setting. Connection is essential to building quality business relationships externally and internally. It often begins with small talk and continues with effective networking.

The Art of Small Talk and Networking

Diversity, Inclusion, and Equality

Uncovering Bias

Biases shape the way we relate to our friends, customers and people around us. Not being aware of our biases can be counterproductive and could create an unhealthy work environment. This course will help build a foundation to recognize and acknowledge individual biases and minimize their impact.

Uncovering Bias

Results

Turn your Ideas into Results

Gaining a competitive advantage in today’s business environment demands that organizations know how to be innovative. In this course, we will explore how innovation happens and how it moves your organization towards a more innovative-focused mindset.

Turn your Ideas into Results

Diversity, Inclusion, and Equality

Psychological Safety

Psychological safety is the belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes. Studies show that when your team is high in psychological safety, they are more engaged, more creative and flourish in their organization.

Psychological Safety

Mission and Vision

Professional Pathways - Building a Vision for your Career

A personal vision statement is an excellent way to define your priorities in life. It clarifies your direction, guards you against imbalances, and filters your distractions. In this course, we will examine the need for creating a vision, develop the skills needed to create a vision statement, and set goals for achieving the vision.

Professional Pathways - Building a Vision for your Career

STRESS MANAGEMENT

Managing Stress

Stress management helps you break the hold stress has on your life so you can be happier, healthier, and more productive. The goal of managing stress is a balanced work and personal life. In this course, we will define stress and its effects, discuss the types of stress we encounter, and examine Yerkes Dodson’s Law of Performance.

Managing Stress

Mentoring

The Mentoring Mindset

Everyone from the newest employee to the CEO can benefit from having a mentor. Participants will learn to create a positive mentoring relationship and understand the expectations of their mentor or mentee.

The Mentoring Mindset

Leadership

Today’s Leadership Challenges – The Experienced Leader Bootcamp

Experienced leaders must know how to adapt to the rapidly changing business environment with flexibility and skill to mitigate threats and seize opportunities as they arise. In this course, we will explore the five characteristics of an experienced leader and learn to recognize the importance of vision and passion in leadership.

Today’s Leadership Challenges – The Experienced Leader Bootcamp

Strengths

Maximizing Strengths

Self-awareness is essential to success in personal and professional life. Leaders who know their strengths can learn to utilize them to be effective and productive at work. In this session, participants will learn how to identify their personal strengths and examine how to use and develop those skills to become better leaders.

Maximizing Strengths

Service

Customer Service Excellence

In this course, you will discover how our attitudes affect us professionally and how they can make or break any experience for our customers. The course will enable you to practice effective listening skills, monitor body language and understand how to deal with difficult people.

Customer Service Excellence

Mindset

Developing a Growth Mindset

Those who have a growth mindset believe that they are in control of their own abilities, such as talent and intelligence, and that those abilities can be developed or improved through hard work. In this course, we will examine the growth mindset, how to teach it, and how to move towards it.

Developing a Growth Mindset

Financial Awareness

Financial Intelligence

In this course, you learn to quantify your department’s contribution to the organization—and your own. We will not only explore the different statements and terms needed to understand the financial health of your organization, but we will also run simulations that will help you put these learned skills into practice.

Financial Intelligence

STRATegy

SOAR Analysis

SOAR Analysis is a powerful tool to bring stakeholders together in recognizing the potential of the organization and creating a shared vision of the future. The SOAR Analysis is an action-oriented strategic planning method that helps organizations focus on their future vision and results.

SOAR Analysis

Self Regulation

Emotional Triggers

This course will help you identify your emotional triggers, acknowledge the root causes that can initiate triggers, and explore methods for managing them effectively to help you in both your professional and personal life.

Emotional Triggers

Leadership

Delegating for Development

By delegating tasks, a leader is releasing some decision-making and authority to his or her subordinate, while at the same time keeping responsibility for the completion of the task. Participants of this course will understand the need for delegation and learn how to delegate effectively.

Delegating for Development

Change Management

Leading Change

It’s important to understand how leading change can generate a positive or negative outcome at an organizational level. In this course, participants will define the eight common pitfalls of leading change and learn the skills required to be effective.

Leading Change

Presentations

Powerful Presentations

Effective presentation skills are important for both individual and organizational success. Presenting information clearly and effectively is a key skill to communicating your message. In this course, we will explore how to deliver an effective and powerful presentation.

Powerful Presentations

Self Awareness

Finding your Purpose

Finding and recognizing your purpose gives direction to your life and helps you to focus on the things that are important to you. In this course, participants will learn to employ a four-step approach to write their vision statement, enabling them to pursue and accomplish their mission.

Finding your Purpose

Ethics

Ethics in the Workplace

Working in an environment with unethical behavior can have negative consequences on organizational trust, team building, communication, and morale. In this course, participants will discover how to pinpoint unethical behavior, create a plan for an effective ethics policy, and deal with unethical co-workers.

Ethics in the Workplace

Self Regulation

How to Make Yourself Indispensable

You are ultimately responsible for who you are, what you do, and how you show up. In this course, we will explore the importance of perspective, how to maintain relationships, and the importance of taking ownership to be indispensable to your organization.

How to Make Yourself Indispensable

Strategic Thinking

Fundamentals of Strategic Planning

Strategic planning provides organizations with a sense of direction and outlines measurable goals.This course examines the strategic planning process, the importance of vision statements, core values, and the importance of SWOT analysis. In this course, you will discover how to create effective strategic planning for your organization.

Fundamentals of Strategic Planning

Navigating your Career

Managing Up

This course presents the principles of managing up that help you to be more in tune with your supervisor’s needs and help you to support their daily obligations, which in turn will benefit you.

Managing Up

Managing Conflict

Managing Organizational Conflict

In this course, you will learn how to successfully handle conflict and prevent unnecessary conflict from occurring in the first place through the implementation of effective resolution strategies. By the end of this course, you will be able to create a positive working environment in which conflict is dealt with collaboratively.

Managing Organizational Conflict

Relationships

Developing Positive Relationships at Work

In this course, we will explore the impact of positive intentions and assumptions and examine methods to build positive relationships. We will identify strategies for interacting with others that will help you to develop a supportive, encouraging, and positive environment in your workplace.

Developing Positive Relationships at Work

Self Regulation

Managing Emotions

This course is designed to give you the tools you need to recognize your emotional triggers, control your emotional and physical responses, and handle your response to other’s emotions.

Managing Emotions

Strategy

Competitive Analysis

It’s important to be fully aware of your competition and analyze their strategies to determine their strength and weaknesses. This course will help you understand the complete competitive marketing environment, your competitors’ approach, and what is working for them.

Competitive Analysis

Communication

Strengthening Teams Through Communication

This course is designed to provide participants with information and techniques to analyze and enhance their communication skills and help others communicate more effectively.

Strengthening Teams Through Communication

Teamwork

Skillful Collaboration

In this course, you will recognize when and when not to use a collaboration approach, identify how to establish and communicate expectations to group members to ensure a successful collaboration, and recognize the inward attitudes and outward behaviors necessary to collaborate well.

Skillful Collaboration

Teamwork

Developing Dynamic Teams

In this course, participants learn strategies to align their teams to work collaboratively toward common objectives, and implement processes that maximize team effectiveness and communication. Once the team is aligned with a powerful objective and obstacles have been removed, the results will speak for themselves.

Developing Dynamic Teams

Negotiation

Negotiation for Mutual Success

In this course, you will recognize when and when not to use a collaboration approach, identify how to establish and communicate expectations to group members to ensure a successful collaboration, and recognize the inward attitudes and outward behaviors necessary to collaborate well.

Negotiation for Mutual Success

Leadership

Leading Leaders

Effective negotiations lead to the mutual success for both the team and the organization. This course will equip you to excel in negotiation skills and active listening, while understanding the role of persuasion in all effective negotiations.

Leading Leaders