Emotional Intelligence Training for Leaders
Who is the course for?
This course is for employees and managers at any level who want to resolve conflict constructively, create a productive work environment, and build and mend relationships.
Skill Level
Foundational
Time Commitment
Weekly Time Committment
60 Minutes/Week
Duration
4 Weeks
Leader Behaviors
This course strengthens your skills in the following leader behaviors:
- Champions Change
- Collaborates and Promotes Teamwork
- Communicates
- Demonstrates Self-Management
- Diagnose Needs
- Inspires
- Practices Self-Awareness
- Pursues Self-Development
- Solves Problems
- Takes Initiative
Course Overview
Motivated business professionals are looking for every edge to be successful in the workplace. Naturally, many develop expertise in technical or task-oriented skills in order to enhance their careers. However, those who have a high level of awareness and control over their emotions, who use their emotions to connect with others and develop positive relationships, will find even greater success in the workplace.
This skill is known as emotional intelligence, and it is an essential element in the business world, especially in high-stress environments. Not controlling your emotions can preoccupy your thoughts and interfere with your ability to evaluate a situation objectively. This course provides the knowledge and tools needed to develop emotional intelligence, enabling leaders to confront difficult issues and manage change with clarity and composure.
Completing this course will help you:
- Define emotional intelligence and identify its five components.
- Recognize how intellectual intelligence and emotional intelligence are connected and identify the key skills needed to build emotional intelligence.
- Explore methods to develop more positive relationships at work by utilizing two key interpersonal skills.
- Identify social skills you can evolve into effective communication with others.
Learning Path
Session 1 - Introduction to Emotional Intelligence
This session provides participants with an overview of emotional intelligence and why it is important in your profession. We will also cover the five areas of EQ (Emotional Quotient/Intelligence).
Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)
Session 2 - Mind: Self-Awareness and Self-Regulation
This session will explore how emotion influences your thoughts and actions. This incorporates using self-awareness and self-regulation strategies as key skills to build emotional intelligence.
Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)
Session 3 - Heart: Motivation and Empathy
An important goal in developing emotional intelligence is to develop more positive relationships with others at work. In this session, we will explore methods to do this by using two key interpersonal skills: motivation and empathy.
Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)
Session 4 - Mouth: Social Skills
This session illustrates the social skills needed to build your emotional intelligence. Participants will learn how to communicate their feelings and needs clearly to another person while remaining respectful of their feelings and needs.
Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)
Content Questions?
Leader Behaviors
This course strengthens your skills in the following leader behaviors:
- Champions Change
- Collaborates and Promotes Teamwork
- Communicates
- Demonstrates Self-Management
- Diagnose Needs
- Inspires
- Practices Self-Awareness
- Pursues Self-Development
- Solves Problems
- Takes Initiative
Why people choose LEL for Leadership Development
The insights from this course have changed how I approach leadership. I now feel equipped to handle challenges more effectively and inspire my team every day.
An invaluable experience! The practical strategies and hands-on exercises helped me build strong leadership skills that I apply daily in my role.
Frequently asked questions
What are the five components of emotional intelligence?
Self-awareness, self-regulation, motivation, empathy, and social skills. The course groups them into Mind, Heart, and Mouth and builds each one over four weeks.
How does emotional intelligence make someone a better leader?
It lets a leader manage their own reactions, connect with and motivate others, and handle difficult issues with composure instead of being derailed by emotion.
Is this course good for first-time or emerging leaders?
Yes. It is foundational and suits employees and managers at any level who want to resolve conflict constructively and build or mend relationships.
What is the difference between emotional intelligence and intelligence?
Intellectual intelligence is your technical and reasoning ability, while emotional intelligence is how well you understand and manage emotions, your own and others’. The course shows how the two connect.
How long is the course and how is it run?
Four weekly live sessions of about an hour each, facilitator-led, with a journal and activity between sessions.
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100% of program profits support March of Dimes.