Leader Behaviors
This course strengthens your skills in the following leader behaviors:
All business activities are planned, implemented, and analyzed in some form of the written word. Organizations rely upon this written information, both internally and externally. Information must be written clearly and concisely to reduce miscommunication.
In this course, you will determine how to craft writing that is easier to read, get information out effectively, and reduce misunderstandings and mishaps. As a result, you will be able to create an image with words, represent your level of competence, avoid making embarrassing mistakes, and improve relationships with customers.
This course is ideal for any business professional who wants to clearly communicate messages across multiple channels, create documents that are easy to read, and get information out effectively.
In this session, we will explore the need for effective writing skills and the ingredients of a well-written document. We will also recognize the importance of planning and analyzing your audience.
Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)
In this session, we will examine all aspects of email etiquette and the PASS methodology for writing effective emails. We will also explore the components and importance of communication and e-communication and identify the rules for email.
Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)
In this session, we will explore how to eliminate wordy expressions, increase the readability of the written message, define writer’s block, and understand the editing process.
Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)
Dates and times listed below are for the 1st session of any course. For dates and times for other sessions, log into lab.leadershipedge.live.