Assertiveness Skills


Skill Level



60 Minutes

Time Commitment per Week


Number of Weeks

Leader Behaviors

This course strengthens your skills in the following leader behaviors:

Course Overview

As a leader, it’s important to know how to use assertiveness skills for effective communication. These skills enable you to interact more effectively with your team, clients, and anyone else you interact with throughout your day. In this course, you will explore how assertiveness skills empower you to communicate more confidently and efficiently. Participants will gain insight into areas where assertiveness is necessary and utilize new techniques and methods which will have a long-lasting impact on their professional and personal life.  

Completing this course will help you:

Who is the course for?

This course is ideal for leaders who want to develop assertiveness skills and become more effective communicators within their organization. This course should also be taken by anyone who wants to learn new approaches to help them achieve desired goals in a more confident and assertive way.

Learning Path

The concept of being assertive is entirely different to being aggressive. Many of us find it difficult to be assertive because we often prefer to avoid conflict.

In this session, participants will be discussing the difference between passive, assertive and aggressive behavior. We will examine hot buttons or triggers that lead to aggressive behavior and complete the Assertiveness Assessment to find the right mix between confidence and consideration.

Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)

In this session, participants will examine the Albert Mehrabian Communication Model to understand how we communicate, discuss the three C’s of verbal communication, and learn how positive intent is helpful in being assertive.

Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)

In this session, we will examine how active listening is significant for assertiveness. Participants will also define ways to listen effectively as well as complete a listening self-assessment.

Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)

Content Questions?

Call or text with any content related questions.

Upcoming Courses

Dates and times listed below are for the 1st session of any course. For dates and times for other sessions, log into

October 2023
December 2023
January 2024
No event found!
Load More

You might also be interested in these courses

Leadership Edge Live

Development to Delegation Cycle

Leaders must be flexible in their approach and know when to apply leadership skills with intentionality to obtain the maximum growth and effectiveness of individual employees and, by extension, the organization.

Development to Delegation Cycle

3 weeks
View Course

Leadership Edge Live

Emotional and Cognitive Empathy

Emotional and cognitive empathy are needed to effectively lead and manage teams, relate to clients, and interact with people at all levels of an organization. In this course, we will understand empathy and how it impacts our personal and professional lives, highlighting some of the pitfalls that can arise when it is underutilized.

Emotional and Cognitive Empathy

3 weeks
View Course