Creative Problem Solving


Skill Level



60 Minutes

Time Commitment per Week


Number of Weeks

Leader Behaviors

This course strengthens your skills in the following leader behaviors:

Course Overview

Creative problem solving identifies opportunities for solving problems where conventional thinking has failed. Leaders are encouraged to find new perspectives and create innovative solutions to problems that inevitably arise.

In this course, we will learn the difference between creativity and innovation and how leaders can foster an environment of innovation, which allows for creative problem solving.

Completing this course will help you:

Who is the course for?

This course is for leaders who directly or indirectly make decisions that impact their teams and their organizations and want to be efficient, productive, and effective while overcoming obstacles and challenges with creativity.

Learning Path

In this session, we will define and understand the difference between creativity and innovation, while challenging our thinking and perceptions. We will also understand how different internal and external factors impact our perception and how our perception affects creativity. 

Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)

In this session, we will explore how the workplace environment may encourage or inhibit the creativity and innovation of employees. We will also define the “Fifteen Percent Rule” and how it impacts employees, as well as explore the importance of having an “Idea Sponsor” and the process of capturing ideas.

Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)

In this session, we will introduce various tools leaders can use for creative problem solving including Mind Maps, Analogies, Fish Bone Diagram, Affinity Diagram, SCAMPER, Sticky Notes, Brainstorming, and more. We will learn how to apply these tools to situations that arise in the workplace.

Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)

Content Questions?

Call or text with any content related questions.

Upcoming Courses

Dates and times listed below are for the 1st session of any course. For dates and times for other sessions, log into

January 2024
March 2024
May 2024
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