Creative Problem Solving

Completing this course will help you

• Define and distinguish the difference between creativity and innovation and analyze how perception influences the way problems and opportunities are interpreted

• Identify workplace conditions that encourage creativity and evaluate how leaders and teams can support innovative thinking

• Apply structured creative thinking tools to analyze problems and generate practical solutions

3 Modules

1. 01

   Difference Between Creativity and Innovation

   In this module, we will define and understand the difference between creativity and innovation, while challenging our thinking and perceptions. We will also understand how different internal and external factors impact our perception and how our perception affects creativity.

2. 02

   Creating an Environment of Innovation

   In this module, we will explore how the workplace environment may encourage or inhibit the creativity and innovation of employees. We will also define the Fifteen Percent Rule and how it impacts employees, as well as explore the importance of having an Idea Sponsor and the process of capturing ideas.

3. 03

   Tools for Creative Problem Solving

   In this module, we will introduce various tools leaders can use for creative problem solving including Mind Maps, Analogies, Fish Bone Diagram, Affinity Diagram, SCAMPER, Sticky Notes, Brainstorming, and more. We will learn how to apply these tools to situations that arise in the workplace.

Leader Behaviors