Creative Problem Solving

Who is the course for?

This course is for leaders who directly or indirectly make decisions that impact their teams and their organizations and want to be efficient, productive, and effective while overcoming obstacles and challenges with creativity.

Skill Level

Foundational

Time Committment

Weekly Time Committment

60 Minutes/Week

Duration

No. of Weeks

3

Leader Behaviors

This course strengthens your skills in the following leader behaviors:

Course Overview

Creative problem solving identifies opportunities for solving problems where conventional thinking has failed. Leaders are encouraged to find new perspectives and create innovative solutions to problems that inevitably arise.

In this course, we will learn the difference between creativity and innovation and how leaders can foster an environment of innovation, which allows for creative problem solving.

Completing this course will help you:

  • Define and distinguish the difference between creativity and innovation and explore how external and internal factors affect perception.
  • Explore how the workplace environment may encourage or inhibit the creativity and innovation of employees, including two new concepts in creative problem solving, known as the Fifteen Percent Rule and the Idea Sponsor.
  • Examine the tools required for creative problem-solving.

Learning Path

Session 1 - Difference between Creativity and Innovation

In this session, we will define and understand the difference between creativity and innovation, while challenging our thinking and perceptions. We will also understand how different internal and external factors impact our perception and how our perception affects creativity.

Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)

Session 2 - Creating an Environment of Innovation

In this session, we will explore how the workplace environment may encourage or inhibit the creativity and innovation of employees. We will also define the “Fifteen Percent Rule” and how it impacts employees, as well as explore the importance of having an “Idea Sponsor” and the process of capturing ideas.

Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)

Session 3 - Tools for Creative Problem Solving

In this session, we will introduce various tools leaders can use for creative problem solving including Mind Maps, Analogies, Fish Bone Diagram, Affinity Diagram, SCAMPER, Sticky Notes, Brainstorming, and more. We will learn how to apply these tools to situations that arise in the workplace.

Virtual Session (30 minutes) + Online Journal (15 minutes) + Activity (15 minutes)

Register your team for this course for free!

Leader Behaviors

This course strengthens your skills in the following leader behaviors:

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Frequently asked questions

What is covered in this problem solving training course?

It covers structured approaches to problem identification, brainstorming techniques, and decision-making strategies to foster innovation.

Is this course useful for frontline employees as well as leaders?

Yes, it equips everyone from team members to managers with critical thinking and solution-generation skills.

Does the training include team-based problem solving exercises?

Yes, the course includes collaborative activities that build group problem-solving capabilities and creativity.

What outcomes can I expect from this problem solving skill training?

You will be able to approach challenges more creatively, make data-informed decisions, and increase team innovation output.

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