Who is the course for?
This course is ideal for anyone who wants to be creative in negotiation skills, develop their listening skills, and use the art of persuasion for effective negotiation.
Course overview
As a leader, you must effectively negotiate in a wide range of business contexts including deal-making, employment discussions, corporate team building, labor/management talks, contracts, handling disputes, employee compensation, business acquisition, and the fulfillment of the contractual obligation. Effective negotiations lead to the mutual success for both the team and the organization. This course will equip you to excel in negotiation skills and active listening, while understanding the role of persuasion in all effective negotiations.
Completing this course will help you
Identify ways to prepare yourself for various types of negotiations.
Explore the need for, and develop, your listening skills.
Develop the art of persuasion.
Three Sessions
- 1
Preparing Yourself
In this module, participants will identify and explore the best moments for effective negotiations and analyze the real needs and expectations in a given situation. We will also recognize the importance of understanding the other side and define the importance of negotiation for mutual success as a team and organization.
- 2
The Need for Listening Skills
In this module, we will explore how to understand hidden verbal and nonverbal messages, examine the importance of monitoring what is heard and adjusting your approach, and understand the importance of maintaining composure in any negotiation.
- 3
The Art of Persuasion
In this module, we will explore the art of persuasion and its importance in negotiations. We will analyze mutual needs, discover how to convince the other side to commit first, and learn how to leverage appropriately. We will also identify how to respond ethically, but assertively. Finally, we will discuss when and how to end a negotiation.
Leader Behaviors
Upcoming Schedule
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