Who is the course for?
This course is designed for team leaders and managers who wish to be more effective in their organization by learning the art of influence.
Course overview
In today's corporate world, the art of influence is the language of leadership. It is a powerful tool that builds trust, establishes credibility, and connects you as a leader to your team. Influence even helps in situations where you can’t practice your formal authority. In this course, you will discover skills, strategies, and behaviors that influence others without using direct power. We will explore how to demonstrate authenticity and integrity through interactions with others and how to have a strong sense of self-awareness. You will then learn how these techniques lead to improved working relationships and increased opportunities to see your ideas grow.
Completing this course will help you
Define influence and understand how influence differs from controlling and manipulating.
Recognize influence building and influence destroying behaviors, and utilize techniques to be more effective with others.
Explore personality styles and versatility that allow us to adapt to others' styles.
Three Sessions
- 1
Introduction to Influencing
In this session, we will define and explore influence, why it matters, and what impact it can have on others. We will also examine how influence is different from controlling and manipulating behavior, identify the skills and techniques of building rapport, and discover ways to improve understanding.
- 2
Influence Building and Destroying Behaviors
To learn the art of influence, we need to develop a series of learnable skills such as conflict resolution, empathy, being proactive, using neutral language, and assessing. In this session, we will identify and explore, in detail, both influence building and influence destroying behaviors. We will also discover how to implement techniques to avoid influence destroying behaviors.
- 3
Personality Styles and Versatility
This session examines how we influence others when we act in a versatile or adaptable way. We will identify the different personality styles and learn how to adjust our approach to meet the preferred style of others.