Creating a Culture of Trust

Completing this course will help you

• Define the culture of trust, characteristics of trustworthy people, and trust factors.

• Distinguish behaviors that destroy trust and those that build trust.

• Determine methods of building an environment of trust and restoring it when broken.

3 Modules

1. 01

   Defining Culture of Trust

   In this session, we will define trust and discover how it impacts us individually, as a team and as an organization. We will compare trust and trustworthiness, interpret the impact of having low trust in an organization, and identify various trust factors.

2. 02

   Behaviors that Define Trust

   In this session, we will identify behaviors that build or destroy trust and their impact on individuals, teams, and organizations. Participants will also examine the concept of the emotional bank account and its benefits.

3. 03

   Building an Environment of Trust

   In this session, participants will identify how to build an environment of trust so that it can have a positive impact throughout the organization. We will examine the role psychological safety plays in a trusting culture and techniques to build back trust when it is broken.

Leader Behaviors