Leadership Edge Live

Your best biller is now managing eight people

Nobody gave them time to learn how. Coaching is an afterthought.

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ONLINE, 30-MINUTES SESSIONS. Fits between client work and billable targets.

Inside the firm

What partners notice too late

01

Managers coach only at review time

Twelve months of silence, then a rating that surprises everyone.

02

Utilization crowds out development

Nobody gets credit for building a senior associate.

03

The star performer is a liability

They bill the most and burn through analysts.

04

Second-year staff quit quietly

No complaints. They took a call from a competitor.

What attrition costs a firm

  • Recruiting to replace people you trained
  • Client relationships leaving with a manager
  • Work gets redone by senior members of the team and no one learns
  • Partners doing manager work again
A team of professionals reviewing work together around a laptop

5.3%

Job openings rate in professional and business services — the highest of any sector outside health care and hospitality.

U.S. BLS, JOLTS 2025

How it works

Development that survives a busy season

  1. 1

    Find the gaps

    A short assessment shows who needs what.

  2. 2

    30-minutes; once per week

    Short online sessions that fit around client deadlines.

  3. 3

    Practice with real challenges

    Solve tomorrow's problems today.

  4. 4

    Make it count

    Put development on the review next to utilization.

Watch

See this problem in action

Learning path

Where to start

Six ways in. Pick the one that matches who you're developing.

New leaders

From Star to Manager

Newly promoted consultants, accountants, and account leads

Your billable hours made you a manager, and now the team's numbers are yours, so this path covers delegating, feedback, and protecting your own time.

  1. 1New Leader Boot Camp4 Weeks
  2. 2Maximizing Strengths3 Weeks
  3. 3Delegating for Development3 Weeks
  4. 4Giving Feedback Through On-the-Spot Development Conversations3 Weeks
  5. 5Balancing Priorities5 Weeks

5 courses

Experienced leaders

Leading the Practice

Partners, practice leads, and directors managing managers

Practice leaders juggle utilization targets, partner politics, and people who bill more than they manage, so this path builds the wider view the seat demands.

  1. 1Today’s Leadership Challenges - The Experienced Leader Boot Camp3 Weeks
  2. 2Leading Leaders3 Weeks
  3. 3Servant Leadership II: The Manager as the Servant Leader4 Weeks
  4. 4Financial Intelligence5 Weeks
  5. 5Fundamentals of Strategic Planning3 Weeks
  6. 6Leading Change4 Weeks

6 courses

Communication and conflict

Saying the Hard Thing

Client-facing leaders who negotiate scope and manage teams

Clients push scope, peers guard accounts, and nobody wants to risk the relationship, so this path helps you say hard things without losing the room.

  1. 1Emotional Triggers3 Weeks
  2. 2Improve Communication Through the 4P Personality Styles4 Weeks
  3. 3Assertiveness Skills3 Weeks
  4. 4Conquering Conflict3 Weeks
  5. 5Influence Without Authority3 Weeks
  6. 6Managing Organizational Conflict4 Weeks

6 courses

Developing people

Keeping Your Best People

Managers responsible for retention and staff development

Your strongest analysts get recruited every quarter, so this path helps you coach them, chart real career paths, and give them a reason to stay.

  1. 1Collaborative Coaching Conversations4 Weeks
  2. 2Developing Others: Your Top Priority3 Weeks
  3. 3The Mentoring Mindset3 Weeks
  4. 4Professional Pathways - Building a Vision for Your Career4 Weeks
  5. 5Building Employee Engagement3 Weeks

5 courses

Built for your situation

Winning Client Trust

Engagement leads and account owners who own renewals

Renewals hinge on whether the client trusts your judgment, so this path sharpens how you build relationships, present findings, and handle the scope conversation.

  1. 1Building Authentic Relationships3 Weeks
  2. 2Customer Service Excellence4 Weeks
  3. 3Stakeholder Management3 Weeks
  4. 4Powerful Presentations3 Weeks
  5. 5Negotiation for Mutual Success3 Weeks

5 courses

Built for your situation

Billable Hours Without Burnout

Leaders managing utilization, deadlines, and stretched teams

Utilization targets and back-to-back engagements wear teams down, so this path helps you protect focus, manage the load, and keep your people steady.

  1. 1Manage Your Time, Master Your Life4 Weeks
  2. 2Balancing Priorities5 Weeks
  3. 3Managing Stress3 Weeks
  4. 4Weathering the Storm: Learning to Be Resilient4 Weeks

4 courses

Start with one manager cohort

Tell us where you're losing second- and third-year staff. We'll suggest one course and a cohort.

View the Course CatalogTalk to a Development Pro