Seasonal hires disappear by week three
You onboard 60 pickers. Half are gone by Thanksgiving.
Demanding environments expose every weak supervisor you have
Inbound's late, outbound's behind, and people manage with tension.
ONLINE, 30-MINUTES SESSIONS. WORKS ACROSS SHIFTS AND SITES.
On the dock
The problems that surface at peak
Drivers only hear from dispatch when something breaks
No check-in, no coaching. Then they take another job.
Leads chase metrics, not people
Units per hour gets reviewed daily. Nobody asks why.
Site leads don't talk to each other
Two DCs, two ways of everything. Nobody wanted the conflict.
Seasonal hires disappear by week three
You onboard 60 pickers. Half are gone by Thanksgiving.
Leads chase metrics, not people
Units per hour gets reviewed daily. Nobody asks why.
Drivers only hear from dispatch when something breaks
No check-in, no coaching. Then they take another job.
Site leads don't talk to each other
Two DCs, two ways of everything. Nobody wanted the conflict.
What it costs your operation
- Rehiring the same seasonal roles twice
- Overtime covering shifts nobody wants
- Missed cutoffs that customers actually notice
- Safety incidents and tension during the busiest weeks
53%
of transportation and warehousing jobs saw a separation in 2025 — the highest turnover ratio of any goods-adjacent sector.
U.S. BLS, JOLTS 2025
How it works
Built for shift work and peak
- 1
See the gaps by site
A short assessment per site shows who needs what.
- 2
30-minutes a week
Short enough to maintain the operation.
- 3
Practice before peak
Run courses in slow months, before volume triples.
- 4
Same language across sites
Every lead learns the same model. Transfers aren't resets.
Watch
See this problem in action
Learning path
Where to start
Six ways in. Pick the one that matches who you're developing.
New leaders
From Lead to Supervisor
New warehouse and transportation supervisors running a shift
Your first peak season as a supervisor comes fast; this path covers the basics of leading a dock crew before volume spikes.
- 1New Leader Boot Camp4 Weeks
- 2Adapting Your Leadership Style3 Weeks
- 3Manage Your Time, Master Your Life4 Weeks
- 4Giving Feedback Through On-the-Spot Development Conversations3 Weeks
- 5Driving Results Through Goal Setting3 Weeks
- 6Creating a Culture of Trust3 Weeks
6 courses
Experienced leaders
Leading the Whole Network
DC managers and regional supply chain leaders
Inbound delays, outbound cutoffs, and carrier costs all hit your P&L; this path builds the influence and business sense senior logistics roles demand.
- 1Today’s Leadership Challenges - The Experienced Leader Boot Camp3 Weeks
- 2Leading Leaders3 Weeks
- 3Servant Leadership II: The Manager as the Servant Leader4 Weeks
- 4The Invincible Influencer4 Weeks
- 5Customer Service Excellence4 Weeks
- 6Financial Intelligence5 Weeks
6 courses
Communication and conflict
Straight Talk Across Shifts
Supervisors bridging dock, dispatch, and night shift
Night shift blames day shift and dispatch blames the dock; this path gives you the feedback and conflict skills to stop the finger-pointing.
- 1Improve Communication Through the 4P Personality Styles4 Weeks
- 2Assertiveness Skills3 Weeks
- 3Giving Feedback Through On-the-Spot Development Conversations3 Weeks
- 4Conquering Conflict3 Weeks
- 5Managing Organizational Conflict4 Weeks
5 courses
Developing people
Stop the Turnover Cycle
Leaders losing drivers and warehouse associates too fast
Drivers and pickers leave in their first ninety days when nobody invests in them; this path helps you hire, coach, and keep them.
- 1Competency and Behavioral-Based Interviewing5 Weeks
- 2Building Employee Engagement3 Weeks
- 3Collaborative Coaching Conversations4 Weeks
- 4Motivation Models: Carrot or Stick3 Weeks
- 5Delegating for Development3 Weeks
- 6Developing Dynamic Teams4 Weeks
6 courses
Built for your situation
Ready for Peak Season
DC and transportation leaders planning for peak volume
Peak turns a steady operation into twelve weeks of overtime and temps; this path helps you plan, prioritize, and hold the crew together.
- 1Balancing Priorities5 Weeks
- 2Managing Stress3 Weeks
- 3Weathering the Storm: Learning to Be Resilient4 Weeks
- 4Practical Project Management5 Weeks
- 5Leading Change4 Weeks
5 courses
Built for your situation
Negotiating with Carriers and Vendors
Leaders managing carriers, 3PLs, and supplier relationships
Capacity is tight and every carrier rate conversation turns into a fight; this path builds the relationship and negotiation skills those talks need.
- 1Building Authentic Relationships3 Weeks
- 2Connecting Across Cultures5 Weeks
- 3Influence Without Authority3 Weeks
- 4Negotiation for Mutual Success3 Weeks
4 courses
Get ready before the ramp
Tell us your peak calendar. We'll pick one course and a start date.