Leadership Edge Live

Your charge nurses were never taught to lead

They were great at the bedside, so you gave them a unit.

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ONLINE, 30-MINUTES SESSIONS. Fits 12-hour shifts and self-scheduling.

On the unit

What shows up in exit interviews

01

New grads leave inside a year

The residency program is solid. Nobody asked how they're doing.

02

Callouts get handled by guilt

Filling gaps runs on favors. The same three burn out.

03

Nobody addresses the difficult colleague

Everyone knows who it is. Leadership hopes they retire first.

04

Managers escalate to HR too fast

Small friction becomes an investigation. Nobody felt equipped.

What turnover really costs

  • Major gaps in your staff
  • New hire orientation paid twice in one year
  • Tension and miscommunication on the floor
  • Patient experience scores tracking staffing

$61K

Average cost to replace a single bedside RN — $4.75 million a year for the average hospital.

NSI Nursing Solutions, 2025

How it works

Leadership training that fits clinical schedules

  1. 1

    Find the gap

    A short assessment shows who needs what.

  2. 2

    30-minutes; once per week

    So a 12-hour shift doesn't derail anyone.

  3. 3

    Practice real unit problems

    Charge nurses bring the conversation they've been avoiding.

  4. 4

    Grow the next bench

    Develop the nurses who could take a unit.

Watch

See this problem in action

Learning path

Where to start

Six ways in. Pick the one that matches who you're developing.

New leaders

From Clinician to Charge

New charge nurses and first-time clinical supervisors

Great bedside care doesn't teach you how to run a unit; this path covers the basics before your first short-staffed shift tests you.

  1. 1New Leader Boot Camp4 Weeks
  2. 2Leadership Essentials with a Foundation of Emotional Intelligence4 Weeks
  3. 3Adapting Your Leadership Style3 Weeks
  4. 4Giving Feedback Through On-the-Spot Development Conversations3 Weeks
  5. 5Conquering Conflict3 Weeks
  6. 6Balancing Priorities5 Weeks

6 courses

Experienced leaders

Leading Across Units

Nurse managers, directors, and multi-department clinical leaders

Census swings, travelers, and budget pressure land on you at once; this path sharpens the decisions that keep several units steady.

  1. 1Today’s Leadership Challenges - The Experienced Leader Boot Camp3 Weeks
  2. 2Leading Leaders3 Weeks
  3. 3Managing Organizational Conflict4 Weeks
  4. 4Financial Intelligence5 Weeks
  5. 5Leading Change4 Weeks

5 courses

Communication and conflict

Hard Conversations at Handoff

Charge nurses and clinical leads managing daily friction

Handoff gaps and physician friction turn into patient risk quickly; this path gives you calm, direct language for feedback and conflict.

  1. 1Emotional Triggers3 Weeks
  2. 2Managing Emotions3 Weeks
  3. 3Emotional and Cognitive Empathy3 Weeks
  4. 4Assertiveness Skills3 Weeks
  5. 5Conquering Conflict3 Weeks
  6. 6Strengthening Teams Through Communication5 Weeks

6 courses

Developing people

Keep Your Best Nurses

Unit leaders responsible for retention and staff growth

Burnout and travel-agency pay pull good staff out the door; this path helps you coach, recognize, and grow people who choose to stay.

  1. 1Collaborative Coaching Conversations4 Weeks
  2. 2Developing Others: Your Top Priority3 Weeks
  3. 3The Mentoring Mindset3 Weeks
  4. 4Building Employee Engagement3 Weeks
  5. 5Succession Planning Principles3 Weeks

5 courses

Built for your situation

Steady Under Pressure

Clinical leaders facing burnout on their units

Codes, short staffing, and moral distress wear crews down over months; this path helps you protect your own steadiness and your team's.

  1. 1Managing Stress3 Weeks
  2. 2Weathering the Storm: Learning to Be Resilient4 Weeks
  3. 3Mindfulness as a Differentiator3 Weeks
  4. 4Creating a Culture of Trust3 Weeks
  5. 5Psychological Safety3 Weeks

5 courses

Built for your situation

Patient Experience Starts Here

Leaders accountable for HCAHPS scores and service recovery

Patients rate the whole visit on how staff treated them; this path connects empathy, service recovery, and team habits to your scores.

  1. 1Emotional and Cognitive Empathy3 Weeks
  2. 2Developing Positive Relationships at Work3 Weeks
  3. 3Connecting Across Cultures5 Weeks
  4. 4Leading with an Inclusive Mindset4 Weeks
  5. 5Customer Service Excellence4 Weeks

5 courses

Start with one unit

Tell us which units are losing people. We'll suggest one course and one cohort.

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