Leadership Edge Live

Storm response shows who can actually lead

Blue-sky days hide a lot. Storm nights show who can actually lead.

View the Course CatalogTalk to a Development Pro

ONLINE, 30-MINUTES SESSIONS. Fits around on-call rotations and storm season.

In the field

What blue-sky days hide

01

Crew leaders were the best linemen

Promoted for skill in a bucket, not for leading.

02

Mutual aid exposes the gaps

Crews arrive, your leader can't brief clearly. Restoration slows.

03

Nobody has the safety conversation

A crew skips a step. Nobody names it.

04

The bench isn't there

A quarter of your journeymen could retire tomorrow.

What it costs in the field

  • Longer restoration when crews aren't coordinated
  • Safety events with warnings nobody raised
  • Apprentices leaving before they turn out
  • Reliability metrics that regulators watch
Two utility workers in hard hats and safety vests walking through a high-voltage substation

76%

of energy and utilities employers report a skills gap within their existing workforce.

ManpowerGroup, via CEWD, 2025

How it works

Training that fits on-call schedules

  1. 1

    Find the gaps

    A short assessment shows who needs what.

  2. 2

    30-minutes a week

    Live, powerful micro-sessions are worth every minute.

  3. 3

    Practice before the storm

    Run it in shoulder season, before weather hits.

  4. 4

    Develop the next crew leader

    Build apprentices into leaders before the retirement wave.

Watch

See this problem in action

Learning path

Where to start

Six ways in. Pick the one that matches who you're developing.

New leaders

Stepping Up to Supervisor

Newly promoted crew leaders and first-time utility supervisors

Utilities promote strong technicians into supervision fast, so this path covers the basics before your first storm callout puts them to the test.

  1. 1New Leader Boot Camp4 Weeks
  2. 2Leadership Essentials with a Foundation of Emotional Intelligence4 Weeks
  3. 3Adapting Your Leadership Style3 Weeks
  4. 4Delegating for Development3 Weeks
  5. 5Giving Feedback Through On-the-Spot Development Conversations3 Weeks
  6. 6Driving Results Through Goal Setting3 Weeks

6 courses

Experienced leaders

Leading Through Grid Change

Directors and managers leading other leaders in utility operations

Rate cases, aging assets, and a grid mid-transition land on senior leaders, so this path sharpens strategy, influence, and change work at scale.

  1. 1Today’s Leadership Challenges - The Experienced Leader Boot Camp3 Weeks
  2. 2Leading Leaders3 Weeks
  3. 3Leading Change4 Weeks
  4. 4The Invincible Influencer4 Weeks
  5. 5Financial Intelligence5 Weeks

5 courses

Communication and conflict

Straight Talk in Outages

Supervisors and managers handling tense field and control-room conversations

Storm restoration puts crews, contractors, and mutual aid partners under pressure together, so this path helps you keep hard conversations clean and quick.

  1. 1Improve Communication Through the 4P Personality Styles4 Weeks
  2. 2Managing Emotions3 Weeks
  3. 3Assertiveness Skills3 Weeks
  4. 4Conquering Conflict3 Weeks
  5. 5Negotiation for Mutual Success3 Weeks
  6. 6Managing Organizational Conflict4 Weeks

6 courses

Developing people

Passing On the Trade

Leaders coaching apprentices and keeping seasoned crews engaged

Half your linemen and operators can retire within five years, so this path helps you mentor, engage, and hold onto what they know.

  1. 1Collaborative Coaching Conversations4 Weeks
  2. 2The Mentoring Mindset3 Weeks
  3. 3Developing Others: Your Top Priority3 Weeks
  4. 4Building Employee Engagement3 Weeks
  5. 5Succession Planning Principles3 Weeks

5 courses

Built for your situation

Leading Through Storm Response

Leaders running restoration, mutual aid, and emergency operations

Mutual aid crews show up as strangers during a multi-day restoration, so this path prepares you to decide fast and stay steady.

  1. 1Weathering the Storm: Learning to Be Resilient4 Weeks
  2. 2Managing Stress3 Weeks
  3. 3Making Better Decisions Through Critical Thinking5 Weeks
  4. 4Balancing Priorities5 Weeks
  5. 5Developing Dynamic Teams4 Weeks

5 courses

Built for your situation

Facing Customers and Regulators

Leaders facing customers, regulators, and community meetings

Every rate increase and prolonged outage gets scrutinized in public, so this path prepares you for customers, regulators, and the rooms in between.

  1. 1Creating a Culture of Trust3 Weeks
  2. 2Customer Service Excellence4 Weeks
  3. 3Stakeholder Management3 Weeks
  4. 4Powerful Presentations3 Weeks

4 courses

Start before storm season

Tell us how many crew leaders you'll need in five years. We'll suggest one course and a start date.

View the Course CatalogTalk to a Development Pro